Medbit Bangladesh
CRM & Automation
One enquiry, seven automatic steps
Nothing depends on someone remembering.
Centre of the flow
Patient
Every automation exists to keep one person informed — never to spam them.
New enquiry
Call, form, WhatsApp or ad
CRM
One record, instantly created
Automatic first response
Reminder
Before the appointment slot
Appointment
Confirmed and logged
Follow-up
Post-visit care message
Recall
Scheduled return, on time
The difference automation makes
Without automation
Enquiry
↓Staff remembers
↓Manual message
↓Forgotten follow-up
With automation
Enquiry
↓CRM
↓Automatic response
↓Reminder
↓Follow-up
Systems we set up
01
CRM Setup
One record per patient enquiry
02
WhatsApp Automation
Where patients already reply
03
SMS Reminders
Confirmations and no-show reduction
04
Email Nurture
Structured, respectful sequences
05
Follow-Up Journeys
Post-visit care communication
06
Recall Campaigns
Scheduled returns, on time
Implementation
01
Process map
How enquiries move through your desk today
02
Tool selection
CRM and messaging that fits your team
03
Build
Pipelines, templates and triggers
04
Consent
Opt-in and opt-out handled properly
05
Training
Front desk onboarding in one session
06
Tuning
Message timing reviewed monthly
7
Automated steps per journey
<2 min
Target first-response time
0
Enquiries left unanswered
35+
Healthcare clients
Illustrative targets agreed per implementation.
Automation questions
Messages are written in your voice, limited in frequency, and always offer a route to a human.
Yes. Every sequence includes explicit opt-in handling and a one-tap opt-out.
In most cases yes — we integrate with what you already use before proposing anything new.